Please be advised of the following network incident on the Interworks
network:

Interworks ref: #30536
Incident type: Unscheduled
Incident Description: Site down - Honeydew Country Estate
Impact: No connectivity
Probability of end-user impact: Certain
Timeframe: 2022/06/10 09:00 - ongoing
Incident Status: Unscheduled
Additional notes: A 3rd party contractor has damaged the electrical infrastructure at the main PoP at Honeydew Country Estate. Honeydew is busy investigating with assistance from their electrical team.

Please be advised of the following network incident on the Interworks
network:

Interworks ref: #30536
Incident type: Unscheduled
Incident Description: Site down - Honeydew Country Estate
Impact: No connectivity
Probability of end-user impact: Certain
Timeframe: 2022/06/10 09:00 - ongoing
Incident Status: Unscheduled
Additional notes: A 3rd party contractor has damaged the electrical infrastructure at the main PoP at Honeydew Country Estate. Honeydew is busy investigating with assistance from their electrical team.

Please be advised of the following network incident on the Interworks
network:

Interworks Ref: #20342
Incident type: Unscheduled
Incident Description: Site down - Bottelary Tower
Impact: No connectivity to certain WISP customers
Probability of end-user impact: Certain
Timeframe: 2021/12/28 14:20 - ongoing
Incident Status: Unscheduled
Additional notes: WISP Highsite lost mains power at 13:36. Site automatically switched over to generator, before cutting out completely again at 14:20. A technical team is enroute to investigate

Kind Regards,
Interworks Support
021 200 0131

Support email: support@interworks.co.za
Accounts email: accounts@interworks.co.za
Network notifications: https://t.me/interworks_za

Please be advised of the following scheduled maintenance on the Interworks
network:

Interworks Ref: #20284
Maintenance type: Scheduled
Maintenance Description: Software update on core devices
Impact: Intermittent connectivity
Probability of end-user impact: Certain
Timeframe: 2021/12/28 04:00 - 06:00
Change Status: Scheduled

Kind Regards,
Interworks Support
021 200 0131

Support email: support@interworks.co.za
Accounts email: accounts@interworks.co.za
Network notifications: https://t.me/interworks_za